Privacy Policy Overview

Your privacy matters. Learn how we use and protect data.

Our Approach to Privacy

This privacy policy explains how Flunorixenta collects, uses, shares, and stores your data when you engage with our site. We are committed to being transparent and maintaining user trust.

By using this site from Malaysia or elsewhere, you agree to data handling as described below. Please review this policy to understand your rights and options.

Personal Data We Collect

We may collect your contact details, browsing data, and feedback to improve your experience. You are not required to provide more than necessary.

Data Provided Directly

  • Your name and contact details from contact forms
  • Feedback or suggestions submitted via website fields
  • Responses or messages for customer support
  • Specific topics or market questions you submit
  • User-initiated communication content

Data Collected Automatically

  • Website visit and usage analytics
  • Browser and device details for site functionality
  • Cookies for site performance and personalization
  • IP address and general location for analytics
  • Time and date of site interactions

How We Use Your Data

Information is used for user support, to refine content, and to enhance site reliability. We do not sell personal data.

  • Responding to your requests and inquiries
  • Improving user experience and site design
  • Aggregate, non-personal analytics reporting
  • Ensuring compliance with Malaysia’s laws
  • Sending relevant updates with consent
  • Site security and fraud prevention
  • Maintaining contact preferences

Your Data Rights: Users can access, correct, or delete their data anytime. Read on for steps or contact us for support.

How We Share Data

Personal information is not sold. It may be shared with trusted service providers to operate, maintain, or secure the site.

Service Providers

We work with technology partners who help us deliver content and maintain technical reliability. They are bound by confidentiality.

Legal Disclosures

We provide information if required by law or regulation.

Anonymous Usage Statistics

Aggregated data is used for broader site improvements only.

Your Choices and Rights

You may request access, deletion, or a copy of your data. Withdrawal of consent is respected at any time.

  • Request and receive any personal data we hold
  • Correct inaccurate or outdated information
  • Ask for removal of your personal data
  • Request a copy in machine-readable format
  • Object to capture or use of data
  • Restrict processing in specific scenarios

To exercise these rights, contact us via the channels listed here. We review requests within the required timeframe.

Site Data Security

We use technical and organizational measures appropriate for Malaysia’s legal requirements and site complexity.

Technical Protections

  • Data is encrypted during transmission and storage
  • Regular site security and vulnerability reviews
  • Firewalls limit access to sensitive records
  • Secure login protocols for internal users

Organizational Steps

  • Access to data limited to qualified staff
  • Mandatory privacy and security training
  • Periodic review of third-party partners
  • Prompt reporting of any potential breach

How Long We Keep Data

Data is kept for as long as it supports your requests or required by law, then securely deleted.

  • Data tied to your user account if created
  • Market scenario and feedback records
  • Support and inquiry communications
  • Billing and service-related records
  • Contact for updates with opt-in consent

We review and minimize stored data regularly.

International Data Transfers

If your data leaves Malaysia, it is protected by safeguards like encryption and partner agreements.

  • Encryption during transfer outside Malaysia
  • Data sharing only with contracted parties
  • Review of foreign partner security practices
  • Compliance with privacy laws for all locations

Use of Cookies

Cookies personalize site content, remember preferences, and enable essential analytics.

Types of Cookies Used

  • Required for site navigation and security
  • For improving speed and reliability
  • Remembering preferences and settings
  • Enabling features for smoother experience

For more on managing cookies, see our Cookie Policy.

Changes to This Policy

We update this policy as needed for new legal requirements or company processes. We recommend periodic reviews.

  • Notice posted on main site
  • Email update for registered users
  • Policy change effective date displayed
  • Major changes highlighted on top of page

We aim for transparency and notice you when changes happen.

Contact for Privacy Questions

Reach us if you have questions about privacy or data use.

Flunorixenta

Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia

Phone: +6018-714 6064

Email: content@flunorixenta.sbs

Last updated: February 27, 2026

Policy effective: February 27, 2026